Overview

We are looking for a Head of Quality & Compliance to join our clients fast growing, enthusiastic tech team at a management level.

The role involves the analysis and development of both our own processes and those of our clients. You will be responsible for building our internal quality and compliance capabilities, helping the business continue on our path to achieving and maintaining both ISO 9001 and ISO 27001 certification. In addition, this role is envisaged to support our client project efforts, with the opportunity to work with our customers to understand their processes and procedures, and to distil their needs into detailed and specific requirements for our software team to use.

You’ll be liaising with all areas of our team to oversee the work we deliver from a quality and compliance perspective. As part of an early-stage tech start-up, you’ll have a real influence on the way we do things at Cambridge Kinetics, both inside and out, with a unique opportunity to shape our products, services and culture from the very beginning.

This role requires someone with an attention to detail, who is able to take ownership of our QMS and projects, take the initiative, and independently drive progress. This will involve analysing complex business systems, distilling what matters and what doesn’t, to develop requirements, procedures, and processes for internal and client use. One of the first major projects will be to help us achieve ISO 27001, building upon our existing work towards ISO9001 certification.

You’ll have the chance to be involved in all aspects of our project work, and assist with our upcoming innovative product launch in the enterprise systems space. There is certainly no typical product or project and those involved in the company can look forward to involvement in a wide range of projects – from augmented reality, to CRM, to enterprise systems.

Who we are seeking

We are looking for people that share our vision for high quality results delivered in a highly professional and caring way. We’re keen to see applications from talented candidates that want to be involved with an innovative and thriving start-up business.

To help, here’s a summary of the skills we are looking for:

Essential

• Experience working within a ISO9001-compliant QMS system
• Excellent oral and written communication skills;
• The ability to learn quickly and take the initiative;
• A methodical, investigative and inquisitive attention to detail;
• An interest and awareness of business processes;
• An ability to drive continuous improvement;

Desirable

• 2+ years experience in a Quality / Compliance role involving ISO27001 & ISO9001;
• Experience of CRMs/ERPs/MRPs & other enterprise software systems;
• An understanding of the benefits of various software tools in business;
• Relevant completed degree and additional certifications;
• Knowledge of software development and IT security environment (optional, but nice to have);
• Experience in working remotely from home.

About the company

Our client was founded in response to a clear demand for high quality software development services around Cambridgeshire. They provide their clients with bespoke, custom software solutions – focusing on user experience, design and performance. In particular, they forge long-standing partnerships with their clients – and provide them with tangible business results.

There is certainly no typical project and those involved in the company can look forward to involvement in a wide range of projects – from augmented reality, to CRM, to enterprise systems. As a valued part of the design and development team, you will be encouraged to be involved in all aspects from solution concept and design, through to delivery and support.

Location

Flexibility of a hybrid combination of remote and in-person work.

They have a strong presence in the Cambridgeshire area and, while the position is mostly remote, you will need the ability to travel to in-person meetings from time-to-time.

Remuneration

Our client offer a salary dependent upon your experience. Additionally we offer BUPA health cover, a flexible day-to-day commitment and holiday entitlement well above statutory minimum.

We expect all applicants to be legally authorised for employment in the United Kingdom and not to require employer-sponsored work authorisation now or in the future.