Stratton Recruitment are delighted to be working with one of the most prestigious companies based in Cambridge. Our client is very well known and well respected in the educational sector, offering the most breath-taking views, and is truly a spectacular and inspirational place to work. Working with a team of eight, reporting directly to the Head of IT, looking after an IT environment that supports over 1500 users, accessing over 50 servers.

Description

To assist, train and support colleagues and devolved authors on web-related subjects and systems.

To build, test, monitor, maintain, and troubleshoot key college web systems including but not limited to; Microsoft SharePoint, WordPress CMS and WordPress Plugins working with a wide range of departments to support internal business activities and content commissioning.

To contribute to web component development and refinement, using front-end web technologies, ensuring the web platforms meet technical and accessibility standards.

To carry out deskside or remote IT inductions for new members of staff and Fellows, educating them on accessing college-wide and departmental web applications and where to find important information. 

Provide reports and analysis on the performance of web platforms and websites.

Requirements

Considerable Experience with either Microsoft SharePoint and/or WordPress – Essential

Experience of website development and project management – Essential

Experience commissioning and developing digital content – Desirable

Experience working with additional Microsoft applications (Teams, Forms, Visio, Project, OneDrive, One Note) – Desirable

Experience of delivering training on IT software – Desirable

Experience of using a service management tool (Helpdesk software) – Desirable

Experience as part of a professional IT support team. –  Desirable

Familiarity with dealing with customers in person, over the phone, via video calls and via email. Essential

Familiarity with image manipulation programmes including Photoshop Desirable

Considerable skills in developing and maintaining SharePoint or WordPress (Training will be provided on the other) Essential

Familiarity with, Outlook, Word, Excel and other common Microsoft applications Essential

Familiarity with writing clear and concise documentation and training materials Desirable

Administratively self-sufficient and accustomed to exercising initiative Essential

Ability to work effectively as part of a team Essential

Ability to work across multiple departments and manage multiple projects Essential

Benefits:

• Salary up to £31,200
• 25 plus bank holiday
• Free 3 course lunches
• Full access to onsite Gym
• Staff Sports and Social Club, run by a committee of staff who organise events and outings
• Free health care
• Dental care scheme
• ***Staff can join the schemes after successful completion of their probationary period, subject to certain limitations***